FAQ's
FAQ's

FAQ's

How do I personalize my printable?

Select from our diverse range of unique printables by navigating through the website or using the search function. Once you've found your desired product, simply choose your preferred design and customize it with your text, colors, and images. Our intuitive user interface ensures a seamless experience, allowing you to create personalized masterpieces effortlessly. Dive into our user-friendly platform to discover the simplicity of creating cherished memories. Happy designing!

What occasions are Niji printables suitable for?

Our printables are tailored for various occasions, including birthdays, anniversaries, weddings, holidays, and more. With our extensive collection, you'll find the perfect fit for almost any event. If you can't find what you're looking for, reach out to us at hello@nijikart.com. We're committed to crafting products that exceed your expectations and will strive to accommodate your needs.

Do you offer digital downloads or physical products?

Currently, our store exclusively offers digital downloads. Upon purchase, your digital product will be delivered to your email inbox within the specified timeframe. Stay updated on new digital product launches and announcements by subscribing to our newsletter. Physical delivery options may be available in the future, so keep an eye out for updates!

Can I return or exchange an item?

At Niji, we prioritize transparency and trust when it comes to our personalized products. To ensure you understand our policies, please be aware that due to their unique, made-to-order nature, digital items, globally across most platforms, are not eligible for refunds, cancellations, or exchanges. This is because these items are crafted specifically for you based on the information you provide.

However, we're proud to share that over the past few years, we've crafted over 100,000 unique creations for our valued customers, and not a single customer has encountered any issues with their personalized printables. This reflects our commitment to delivering the highest quality and exceeding expectations.

We understand that unforeseen circumstances may arise, and while the personalized nature of our products typically prevents returns, we offer hassle-free exchanges for such unique situations. If you have any concerns, please don't hesitate to visit our Returns page for more details. We're always happy to assist you.

Can I order as a gift for someone else?

When ordering as a gift for someone, be sure to enter in your email address to receive all summary information but enter in the recipient’s name and shipping information. We will be sure to keep all prices and receipts out of the package.

How do I get assistance if I encounter any issues with my order?

Rest assured, our dedicated support team is here to assist you every step of the way! For any inquiries or assistance regarding your order, reach out to us at hello@nijikart.com or call us directly at +91-9665822220. We're committed to ensuring your satisfaction and providing prompt assistance whenever you need it.