FAQ's

Niji (Nijikart.com) is a creative brand that specializes in hyper-personalized printables, storybooks, activity books, games, and gifting products. We help you create unique and memorable experiences through customized print and digital products.

Our products are tailored for various occasions, including birthdays, anniversaries, weddings, holidays, and more. With our extensive collection, you'll find the perfect fit for almost any event. If you can't find what you're looking for, reach out to us at hello@nijikart.com. We're committed to crafting products that exceed your expectations and will strive to accommodate your needs.

It is a simple and seamless process that you could do on any device.

1) Choose your product and complete the purchase.

2) Check your email for a personalization link.

3) Fill in the required personalization details.

4) Receive your digital download or physical product as per your selection.

At Niji, we prioritize transparency and trust when it comes to our personalized products. To ensure you understand our policies, please be aware that due to their unique, made-to-order nature, digital items, globally across most platforms, are not eligible for refunds, cancellations, or exchanges. This is because these items are crafted specifically for you based on the information you provide.

However, we're proud to share that over the past few years, we've crafted over 150,000 unique creations for our valued customers, and not a single customer has encountered any issues with their personalized printables. This reflects our commitment to delivering the highest quality and exceeding expectations.

We understand that unforeseen circumstances may arise, and while the personalized nature of our products typically prevents returns, we offer hassle-free exchanges for such unique situations. If you have any concerns, please don't hesitate to visit our Returns page for more details. We're always happy to assist you.

When ordering as a gift for someone, be sure to enter in your email address to receive all summary information but enter in the recipient’s name and shipping information. We will be sure to keep all prices and receipts out of the package.

Digital Printables: These are emailed directly to you as a downloadable PDF after you complete personalization.

Physical Products: These are customized, printed, and shipped to your address.

Rest assured, our dedicated support team is here to assist you every step of the way! For any inquiries or assistance regarding your order, reach out to us at hello@nijikart.com or call us directly at +91-9665822220. We're committed to ensuring your satisfaction and providing prompt assistance whenever you need it.

To make this simple, we have clearly labelled the product or the variant as "Digital" or "Printable" for digital products. Their pricing is also reflective that it is priced lower than physical products.

Digital Products: Delivered within 1-2 business days after personalization is completed.

Physical Products: Delivered within 7-10 business days after personalization. For remote locations in India or intnational orders, it might be more and it would be shared with you after the order.

Yes, we ship physical products internationally. Digital printables are emailed globally with no shipping charges.

We understand that mistakes can happen sometimes. Hence we provide a 4-hour window post the order to make the changes, post which no changes can be accommodated. Please contact us immediately if you need changes. Edits may be possible only before final processing.

Niji offers unparalleled personalization options, making each product truly unique. Here's a glimpse of what you can customize:

• Text & Messages: Add names, dedications, or special notes.
• Visual Elements: Upload photos, choose custom colors, and select avatars or character representations.
• Story & Content: Modify characters, settings, and storylines based on preferences.
• Games & Activities: Create custom puzzles, name-based mazes, secret codes, and personalized board games.
• Educational & Creative Tools: Tailor craft activities, learning modules, and journals.
• Corporate Branding: Add company logos, slogans, and messages for branded giveaways and gifts.

Whether you're designing for yourself, loved ones, or business events, Niji empowers you to craft one-of-a-kind digital and physical products effortlessly.

We accept all major credit and debit cards, UPI, net banking, and popular digital wallets for secure and seamless transactions.

Yes, we prioritize your security by using encrypted payment gateways that protect your financial information from unauthorized access.

Yes! We provide personalized printables, books, games, and gifts for businesses, ideal for marketing giveaways, client engagement, and employee appreciation. Please reach out to us on +91-9665822220 or email us on hello@nijikart.com to discuss your requirements.

Our solutions are perfect for corporate events, employee onboarding, product launches, trade shows, client gifts, and festive campaigns. Please reach out to us on +91-9665822220 or email us on hello@nijikart.com to discuss your requirements.

Yes we do. Infact we have had 1000's of happy customers for return gifts. Please reach out to us on +91-9665822220 or email us on hello@nijikart.com to discuss your requirements.

Absolutely! Niji specializes in creating games with custom names and text crafted into unique shapes, symbols, and designs. These artistic elements make each game visually stunning and truly persona

Not at all! After purchasing, you'll fill out a simple form to provide names and select themes like Harry Potter, dinosaurs, or Chhota Bheem. We take care of the rest, turning your inputs into a beautifully crafted personalized game.

Our games are visually creative, screen-free, and engaging, with artistic use of text-based personalization that adds a touch of beauty and uniqueness to every piece.

Absolutely, your personal data is completely safe with Niji. We prioritize the privacy and security of all customer information, including names, dates of birth, and any other data you provide during personalization.

Here’s how we protect your data:

• Data Encryption: All personal data shared on our platform is encrypted to prevent unauthorized access.
• Secure Servers: We use secure servers with industry-standard protection to store customer information.
• Limited Data Use: We collect only the information required to create your personalized products and never share it with third parties.
• Data Deletion: Personalization data is deleted from our systems once it's no longer needed for product fulfillment.

Your trust is important to us, and we’re committed to safeguarding your information at every step.

Yes! Every puzzle—whether a word search, crossword, scramble, Sudoku, secret code, or maze—can be fully personalized using names and special text elements creatively embedded into the designs.

Not at all! You just fill out a simple form on the personalization page, providing names or words, and optionally select a theme like Harry Potter, dinosaurs, or Chhota Bheem. It’s quick and hassle-free!

Niji turns names and text into creative patterns, shapes, and beautiful figures. Each puzzle is a visual treat, designed for a fun, brain-boosting experience.

Yes! You can choose to receive a beautifully printed physical copy or a convenient, eco-friendly digital version that can be downloaded and printed anytime.